Ticket is done; runtime is closed.·profile claude_opus_1m_medium
Description
MC-4193
**Outlook Message ID:** `AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATWcMYUAAA=`
**Open in Outlook:** (use Outlook Web search by message ID — webLink not returned by API)
**From:** Netstar Services <noreply@netstar.co.za>
**Subject:** Netstar Application Approval
**Received:** 2026-05-25 15:25 SAST
**Attachments:** Yes (1 PDF, password = Elmar's ID number 7507255106087)
- Contract_Confirmation_Letter.pdf → /home/lucienne/workspace/attachments/ticket-pending-2026-05-25-1600-netstar/Contract_Confirmation_Letter.pdf (will rename to ticket-<id>)
---
## Email body
Welcome to the Netstar family. Application approved. Case Reference: 31120137. A planning consultant will contact Elmar within 24 hours to schedule a special fitment.
## Action required
File contract; expect Netstar planning consultant call within 24h to book the vehicle tracker fitment.
***
**Correct me:** open this ticket in MC and use the Life Manager feedback buttons (Not important / Noisy sender / Noisy subject / Always surface / Wrong class / Done), or Telegram Luci: 'ignore like MC-XXXX', 'always surface MC-XXXX', 'noisy sender MC-XXXX', 'noisy subject MC-XXXX', or 'wrong MC-XXXX'.
Activity
done
INTERACTIVE
Luci is working...
Details —
Done
· Low
· Elmar
▼
SState
Done
Closed
PPeople
TTiming / Details▼
life-manager (luci)
Life Manager feedback ▾ (rules · primary UI lives on /life)
Safety keywords block silence rules unless you tick .
Life
19d ago
13d ago
Advanced / Operator evidence
RRouting owner
ROperator console
Ticket is done; runtime is closed.MC is visibility-only. Hermes Luci launches and gates work outside MC, then mirrors evidence/status here.
WWorkflow
Start Dev Review + QA ▾
Select phases to include:
Agents
Review Gates
Decision
WAT routing: choose an agent, review gate, or decision. Buttons use the live runtime when one is attached.
Board shepherd normalization: this Netstar contract ticket is a human Life follow-up (file contract / handle or expect fitment scheduling call), not dispatcher-runnable MC work. Moved from stale Elmar todo to waiting_on_elmar_life_followup so the board CTA is explicit.
scheduler13d ago
Marked done from board — handled externally (was waiting).