MC-4225

**Outlook Message ID:** `AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATc_6jNAAA=` **Open in Outlook:** https://outlook.office.com/mail/inbox/id/AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATc_6jNAAA%3D **From:** Matthew Herman <mherman@safair.co.za> **Subject:** Re: NCC Discussion with CDH and Advocate Michelle le Roux **Date:** 2026-05-26 08:05 SAST **To:** Elmar Conradie, Pieter Richards, Kirby Gordon, Blacky Komani **CC:** Marthie Van Rooyen, Kyle Oosthuizen **Attachments:** Yes (3 docx + 3 inline images) - CDH-meeting-overbooking-25May2026-Minutes.docx → /home/lucienne/workspace/attachments/ticket-pending-20260526-0900-ncc/CDH-meeting-overbooking-25May2026-Minutes.docx - EXCO-Summary-25May2026.docx → /home/lucienne/workspace/attachments/ticket-pending-20260526-0900-ncc/EXCO-Summary-25May2026.docx - Action-list.docx → /home/lucienne/workspace/attachments/ticket-pending-20260526-0900-ncc/Action-list.docx ## Body Gents, Notes from yesterday's meeting. Regards, Matthew Herman — Executive Manager Legal and Company Secretary ## Action Required Review minutes from yesterday's NCC discussion with CDH + Adv Michelle le Roux (overbooking matter). Action list attached — confirm any items assigned to you. Legal/regulatory — high priority. *** **Correct me:** open this ticket in MC and use the Life Manager feedback buttons (Not important / Noisy sender / Noisy subject / Always surface / Wrong class / Done), or Telegram Luci: 'ignore like MC-XXXX', 'always surface MC-XXXX', 'noisy sender MC-XXXX', 'noisy subject MC-XXXX', or 'wrong MC-XXXX'. Rules write to ~/workspace/data/life-manager/config.yaml; safety keywords (safety/incident/urgent/safair/casa/sacaa/legal/d4h/etc.) block silence rules unless --force.