MC-4227

**Outlook Message ID:** `AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATc_6jTAAA=` **Open in Outlook:** https://outlook.office.com/mail/inbox/id/AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATc_6jTAAA%3D **From:** Nokuthula Mathunjwa <NMathunjwa@safair.co.za> **Subject:** Safair motor fleet insurance policy 2025 - 2026 **Date:** 2026-05-26 08:46 SAST **To:** Elmar Conradie **Attachments:** Yes (motor claims procedure + Audi Q8 confirmation of insurance + 3 inline images) - Motor-Accident-Claims-Management-Procedure-2025-2026.pdf → /home/lucienne/workspace/attachments/ticket-pending-20260526-0900-motor/Motor-Accident-Claims-Management-Procedure-2025-2026.pdf - E-Conradie-Confirmation-of-Insurance-Audi-Q8-2025-2026.pdf → /home/lucienne/workspace/attachments/ticket-pending-20260526-0900-motor/E-Conradie-Confirmation-of-Insurance-Audi-Q8-2025-2026.pdf ## Body Summary Safair Operations motor fleet insurance renewed with Stalker Hutchinson Admiral/Santam (Lionel Isaacs broker), valid 01 Jul 2025 – 30 Jun 2026. - Policy #: 3000/145506 - Roadside assistance: 0861 43 44 45 - After-hours claims: +27 11 483 1802 - Excess: 5% of claim (min R5k partial / R10k total) on vehicles >= R750k; 5% min R5k on lower-value vehicles. Theft/hijack +10% extra if no tracker. - Min security: gearlock/immobiliser/alarm under R300k; SAIA-approved VSS tracker over R300k; mandatory VSS on LDVs, Polos/GTIs, Hilux, Fortuner, Prado, Etios, Lexus, Land Cruiser. - Windscreen vendors: Grandmark Glass / My Glass / Glassfit ## Action Required Print motor claims procedure + Audi Q8 confirmation of insurance and keep in glove compartment. No reply needed. *** **Correct me:** open this ticket in MC and use the Life Manager feedback buttons (Not important / Noisy sender / Noisy subject / Always surface / Wrong class / Done), or Telegram Luci: 'ignore like MC-XXXX', 'always surface MC-XXXX', 'noisy sender MC-XXXX', 'noisy subject MC-XXXX', or 'wrong MC-XXXX'. Rules write to ~/workspace/data/life-manager/config.yaml; safety keywords (safety/incident/urgent/safair/casa/sacaa/legal/d4h/etc.) block silence rules unless --force.