Ticket is done; runtime is closed.·profile claude_opus_1m_medium
Description
MC-4254
**Outlook Message ID:** `AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEMAADv2mufBr1AS5jiMeOekCy1AATc_6ksAAA=`
**Open in Outlook:** (webLink not provided by Graph for this message — open via Sage portal below)
**From:** PremierEss@safair.co.za <PremierEss@safair.co.za>
**Subject:** Work from Home From: 2026/05/22 To: 2026/05/22 for Mr PC Richards - ESCALATED by Sage 300 People System
**Attachments:** No
## Body
Sage 300 People System — escalated to you for approval.
**Request Details**
- Employee: Mr PC Richards (Code 119410)
- Company: Safair Operations (Pty) Ltd
- Leave Type: Work from Home
- Date From → To: 2026/05/22 → 2026/05/22 (1.0 unit)
- Submitted: 2026/05/21 14:41:15
- Status: New, awaiting next approver
**Remaining Approvers**
1. Mr EJ Conradie (Mandatory) — ESCALATED
2. Mrs DJ Jansen Van Rensburg (Notify)
**Sage Self-Service portal:** https://ess.safair.co.za/ess
## Action Required
Approve or reject WFH request for PC Richards (2026/05/22, retroactive) via the Sage ESS portal.
***
**Correct me:** open this ticket in MC and use the Life Manager feedback buttons (Not important / Noisy sender / Noisy subject / Always surface / Wrong class / Done), or Telegram Luci: 'ignore like MC-XXXX', 'always surface MC-XXXX', 'noisy sender MC-XXXX', 'noisy subject MC-XXXX', or 'wrong MC-XXXX'. Rules write to ~/workspace/data/life-manager/config.yaml; safety keywords (safety/incident/urgent/safair/casa/sacaa/legal/d4h/etc.) block silence rules unless --force.
Activity
done
INTERACTIVE
Luci is working...
Details —
Done
· Medium
· Elmar
▼
SState
Done
Closed
PPeople
TTiming / Details▼
life-manager (luci)
Life Manager feedback ▾ (rules · primary UI lives on /life)
Safety keywords block silence rules unless you tick .
Life
18d ago
17d ago
Advanced / Operator evidence
RRouting owner
ROperator console
Ticket is done; runtime is closed.MC is visibility-only. Hermes Luci launches and gates work outside MC, then mirrors evidence/status here.
WWorkflow
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