Ticket is done; runtime is closed.·profile claude_opus_1m_medium
Description
MC-4257
**Outlook Message ID:** `AAMkADllM2EyZDEyLTQ0MjctNDBiMi1iMjE2LTU1YTk3MzBhNTBkNABGAAAAAADfVxI8929bQ6Dg-DBiolHyBwDv2mufBr1AS5jiMeOekCy1AAAAAAEKAADv2mufBr1AS5jiMeOekCy1AATd4I7rAAA=`
**Open in Outlook:** (webLink empty — open Sage ESS https://ess.safair.co.za/ess directly)
**From:** PremierEss@safair.co.za <PremierEss@safair.co.za>
**Subject:** Work from Home From: 2026/05/22 To: 2026/05/22 for Mr PC Richards - ESCALATED by Sage 300 People System
**Attachments:** No
## Body
Sage 300 People System: Work from Home request escalated to Elmar (EJ Conradie) as Approver.
Employee: Mr PC Richards (Pieter Richards, COO)
Company: Safair Operations (Pty) Ltd
Employee Code: 119410
Submitted: 2026/05/21 14:41:15
Leave Type: Work from Home
Date From: 2026/05/22 (PAST — retroactive)
Date To: 2026/05/22 (PAST — retroactive)
Units Requested: 1.0000
Escalated: 2026/05/26 14:41:36 to Mr EJ Conradie (Mandatory)
Notify: Mrs DJ Jansen Van Rensburg
## Action Required
Log into Sage ESS at https://ess.safair.co.za/ess and approve (or decline) the WFH request. Request is retroactive — date already passed.
***
**Correct me:** open this ticket in MC and use the Life Manager feedback buttons (Not important / Noisy sender / Noisy subject / Always surface / Wrong class / Done), or Telegram Luci: 'ignore like MC-XXXX', 'always surface MC-XXXX', 'noisy sender MC-XXXX', 'noisy subject MC-XXXX', or 'wrong MC-XXXX'. Rules write to ~/workspace/data/life-manager/config.yaml; safety keywords (safety/incident/urgent/safair/casa/sacaa/legal/d4h/etc.) block silence rules unless --force.
Activity
done
INTERACTIVE
Luci is working...
Details —
Done
· Medium
· Elmar
▼
SState
Done
Closed
PPeople
TTiming / Details▼
life-manager (luci)
Life Manager feedback ▾ (rules · primary UI lives on /life)
Safety keywords block silence rules unless you tick .
Life
18d ago
17d ago
Advanced / Operator evidence
RRouting owner
ROperator console
Ticket is done; runtime is closed.MC is visibility-only. Hermes Luci launches and gates work outside MC, then mirrors evidence/status here.
WWorkflow
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